F.A.Q
General Questions
What products do you sell?
We specialize in professional tattoo and permanent makeup (PMU) supplies including machines, cartridges, needles, inks, pigments, aftercare products, and sterilization items.
Are your products suitable for professional use only?
Yes, our products are designed for trained tattoo artists and licensed PMU professionals. We recommend proper training before using any professional-grade equipment or pigments.
Do you sell branded products from known manufacturers?
Yes, we carry products from leading tattoo and PMU brands. Browse our brand catalog to explore the full range available at Baltik Body Art.
Are Baltik Body Art products only for professionals?
No. Our range includes products for both professional tattoo and permanent makeup artists, as well as beginners. If you are unsure which equipment or supplies to choose, contact our team and we will be happy to help.
Shipping
Where do you ship?
We ship within Lithuania, Latvia, Estonia and across the EU.
How long does delivery take?
Delivery times vary by destination. Domestic Lithuanian orders typically arrive within 1–2 business days. EU orders may take 3–7 business days depending on the country.
What are the shipping costs?
Shipping costs depend on your location and order size. Exact rates are calculated at checkout.
Do you offer free shipping?
We periodically offer free shipping promotions. Check our homepage or subscribe to our newsletter for the latest offers.
Returns & Refunds
What is your return policy?
Please refer to our Returns Policy page for full details on eligible returns and refund procedures.
Can I return opened or used products?
For hygiene and safety reasons, opened needles, cartridges, and pigments cannot be returned. Please contact us if you received a damaged or defective item.
How long does a refund take?
Once your return is processed, refunds are typically issued within 5–10 business days to your original payment method.
B2B & Wholesale
Do you offer wholesale pricing for studios?
Yes, we offer B2B wholesale options for tattoo studios and PMU professionals. Please contact us for more information on pricing and terms.
Can I get a VAT invoice for my order?
Yes, VAT invoices are available for B2B customers. Please ensure your VAT number is registered in your account or provided at checkout.
Is there a minimum order quantity for wholesale?
Minimum order quantities may apply for certain products. Contact us directly to discuss your studio's needs.
Products
Are your pigments and inks certified?
Yes, all our pigments and inks meet EU safety standards and comply with current EU regulations for cosmetic tattoo pigments. Please check individual product pages for certifications.
What tattoo cartridge sizes do you carry?
We stock a wide range of cartridge sizes including round liners, round shaders, magnums, and curved magnums across multiple needle counts and tapers.
How do I choose the right tattoo ink or PMU pigment?
The right choice depends on your technique, skin type, and desired result. Our product descriptions include detailed usage guidance. You can also contact our team for personalized recommendations.
Do you carry aftercare products for tattoo and PMU clients?
Yes, we stock a range of professional aftercare products suitable for both fresh tattoos and PMU procedures, including healing balms, cleansers, and sunscreen.
What sterilization products do you offer?
We carry a full range of sterilization and hygiene supplies including disinfectants, barrier films, disposable gloves, and autoclave pouches.
Orders & Payments
What payment methods do you accept?
We accept major credit and debit cards, bank transfers, cash on delivery (COD), and other payment methods available at checkout, depending on your location.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled only before they are dispatched. Please contact us as soon as possible if you need to make changes.
How can I track my order?
Once your order ships, you will receive a tracking number by email. Use it to monitor your delivery status.
Contact
How can I reach you?
Use our contact form, email us directly at info@baltikbodyart.com, or call us at +370 671 76491. We aim to respond to all emails within 1 business day.
Do you have a physical store or showroom?
Yes. Baltik Body Art has three physical stores where you can visit us in person:
- Vilnius, Lithuania – Naugarduko g. 3
- Klaipėda, Lithuania – Rumpiškės g. 2
- Riga, Latvia – Brīvības iela 110
All stores are open Monday to Friday, 9:00–17:00